1. Booking & Deposit
A non-refundable deposit of 20% of the tour price is required to secure your booking.
Your booking is confirmed only after the deposit has been received and confirmed by Arahi
Journeys.

2. Final Payment
The remaining balance must be paid no later than 60 days before departure.
If final payment is not received by the due date, Arahi Journeys reserves the right to cancel
the booking and retain the 20% deposit.

3. Pricing
All prices are quoted in New Zealand Dollars (NZD) unless otherwise stated.
Prices are based on current supplier rates, taxes, and exchange rates and may be subject to
change before final payment.

4. Cancellations by the Traveller
Cancellation requests must be made in writing.
Refunds will be as follows:
More than 60 days before departure: Loss of deposit only.
60 days or less before departure: No refund would be provided.

5. Changes to Your Booking
Any requested changes after confirmation may incur administration fees and supplier charges.
Changes are subject to availability.

6. Travel Insurance
Comprehensive travel insurance is strongly recommended and should cover medical
expenses, cancellations, delays, baggage loss, and personal liability.
Arahi Journeys is not responsible for costs that may arise due to unforeseen events.

7. Passports, Visas & Health Requirements
Travellers are responsible for ensuring they hold a valid passport, visas, and any required
travel documents.
Passports should be valid for at least six months beyond the date of return.
Travellers must meet any health or vaccination requirements applicable to their destination.

8. Changes to Itinerary
While every effort is made to operate tours as advertised, Arahi Journeys reserves the right to
make reasonable changes to the itinerary , accommodation, transport, or activities when
necessary.
Alternative arrangements of a similar standard will be provided whenever possible.
Special Dietary Requests
We are happy to accommodate most dietary requirements and food preferences.
Please advise us of any dietary needs at the time of booking so appropriate arrangements can
be made throughout your journey.

9. Events Beyond Our Control
Arahi Journeys is not liable for disruptions, cancellations, delays, or additional costs caused
by events beyond our control, including natural disasters, pandemics, government
restrictions, airline disruptions, civil unrest, or other unforeseen circumstances.

10. Traveller Responsibility
Travellers are expected to behave respectfully toward fellow guests, guides, drivers, hotel
staff, and local communities.
Arahi Journeys reserves the right to remove any traveller whose behaviour negatively
impacts the safety or enjoyment of others, without refund.

11. Flights
If flights are included in your package, airline schedules, seat allocations, and operational
changes remain under the control of the airline.
Any additional costs arising from airline schedule changes, cancellations, or missed
connections beyond our control may be the traveller’s responsibility.

12. Liability
Arahi Journeys acts as a tour organiser and works with independent hotels, airlines, transport
providers, guides, and activity operators.
While we carefully select our suppliers, we cannot be held responsible for the acts,
omissions, or services provided by third parties.

13. Photography & Marketing
During the tour, photographs or videos may be taken for promotional purposes.
If you do not wish to appear in any marketing material, please advise us in writing before departure.

14. Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
By paying your deposit, you acknowledge that you have read, understood, and accepted these Terms & Conditions.